Bow Policies

Privacy Policy

Welcome to BOW.

At BOW, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect:

When you visit or use our website, we may collect the following information:

* Full name
* Email address
* Phone number
* Shipping and billing addresses
* Order history
* Payment information (processed securely through trusted payment providers)
* Device information
* IP address
* Browser type
* Cookies and similar tracking technologies

2. How We Use Your Information:

We use your information to:

* Process and deliver your orders
* Contact you regarding your orders
* Provide customer support
* Improve our website, products, and services
* Personalize your shopping experience
* Prevent fraud and unauthorized transactions
* Comply with legal obligations
* Send promotional emails, offers, and marketing communications where permitted by law

3. Cookies and Tracking Technologies:

We use cookies and similar technologies to:

* Remember your preferences
* Keep your shopping cart active
* Analyze website traffic
* Improve your browsing experience

You can disable cookies through your browser settings, although doing so may affect certain website features.

We also use Meta Pixel and other analytics tools to measure advertising performance, understand customer behavior, optimize marketing campaigns, and improve our services. These tools may collect information such as pages visited, time spent on the website, device information, and interactions with our content.

4. Sharing Your Information:

We may share your information with trusted third parties, including:

* Shipping and logistics providers
* Payment processors
* Analytics providers
* Marketing service providers

We do not sell your personal information to third parties.

5. Data Security:

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

6. Data Retention:

We retain your personal information only for as long as necessary to:

* Complete your orders
* Comply with legal and tax obligations
* Resolve disputes
* Enforce our agreements
* Support legitimate business operations

7. Your Rights:

Depending on your location and applicable laws, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your personal information
* Withdraw consent for marketing communications
* Request a copy of the personal data we hold about you

To exercise these rights, please contact us using the information provided below.

8. Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

10. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact BOW through our official customer support channels or via email at bowcustomersupport@gmail.com 

By using the BOW website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.